Shipping policy

Processing Time

All items are carefully prepared before shipping.

Ready-to-ship items:
Orders are processed within 1–3 business days.
Made-to-order / custom items:
Processing time is 7–10 working days.
This allows time for careful handmade production and quality checks.

Please note that processing time does not include shipping time.

Shipping Destinations

We ship worldwide from the United Kingdom.

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

Delivery times are estimates and may vary depending on location and external factors.

United Kingdom: 2–5 business days
Europe: 5–10 business days
United States & Canada: 7–14 business days
Rest of the world: 10–20 business days

Delays may occur due to customs processing, postal services, or peak seasons.

Shipping Carriers

We use trusted postal and courier services. Tracking information will be provided where available.

Once an order has been dispatched, we are not responsible for delays caused by the shipping carrier.

Customs, Duties & Taxes

Buyers are responsible for any customs duties, import taxes, or additional fees required by their country. These charges are not included in the item price or shipping cost.

We are not responsible for delays caused by customs clearance.